When calling abroad, one can sometimes encounter difficulties especially if there is standby time or sometimes if the system is down. It may be in the effort to reach out to a family member, a friend or even business associates, issues can crop up to disrupt the interaction. This guide will also assist you identify and solve some of the common issues that arise when making international calls so that your call will be connected at any point you are calling from.
Common Issues and Solutions
1. Dialing Format
One of the most common reasons for failed international calls is incorrect dialing format. Here are some tips to ensure you dial correctly:
International Access Code: Start with the international access code (e.g., 011 in the U.S.), followed by the country code and local number. For example, to call France, you would dial 011-33 followed by the local number.
Plus Sign: Many smartphones allow you to use the "+" sign instead of the access code, simplifying the process. For instance, dialing +33 for France can be more straightforward.
Omitting Leading Zeros: Some countries require you to omit the leading zero in the area code when dialing internationally. Always check the specific dialing rules for the country you are calling.
2. Account Settings
Your account settings can also affect your ability to make international calls:
Roaming and International Plans: Make sure the account has the option to call internation and that roaming is active. Some of the plans may be available provided that it is activated or the user buys an international pass.
Blocking Features: Look at all the restrictions on the account to ensure that there is no restriction formed international calls. To check on these options go to your account settings and login.
Fraud Control Measures: This means that while exercising fraud control measures some providers may choose to limit international call to a certain number of calls per rate. Ensure that the selected URL is not banned under this format of settings.
3. Network Issues
Network connectivity plays a crucial role in call quality:
Signal Strength: Ensure you have a strong cellular signal. If the signal is weak, try moving to a different location.
Wi-Fi Calling: If you're having trouble on the cellular network, consider using Wi-Fi calling if available. This can often bypass network issues and allow you to make calls over a stable internet connection.
VoIP Considerations: If using a VoIP service, check your internet connection for stability. Issues such as latency, jitter, and packet loss can severely affect call quality.
4. Technical Troubleshooting
If you’re still having issues, consider these technical troubleshooting steps:
Restart Your Device: Sometimes, simply restarting your phone can resolve connectivity issues.
Update Software: Ensure that your device’s operating system and relevant apps are up to date, as updates can fix bugs that interfere with calling capabilities.
Test with Different Numbers: Try calling different international numbers to determine if the issue is with a specific destination or your calling setup in general.
5. Contact Your Carrier
However, if you have gone through all of the above and still cannot make the international call, it may be high time that you sought help from the service provider’s customer care. Give them information about the problem as much as possible, in case of error messages kindly share them with us and the things you have tried to solve the problem.
A few of the countries have legally banned and or restricted VoIP (Voice over Internet Protocol) for one reason or the other. Here are a few key points about countries blocking VoIP:
Preserving Government Profits: For incumbent telecom players in the developed markets having state monopoly over communication mainly in the Middle Eastern region, international calling and voice income is their single largest source of earnings. These profits can be inclined to reduce notably if the authority allows VoIP.
Security and Privacy Concerns: Other countries argue that VoIP bans are necessary because it is important to shield the society from undesirable elements that may further the interest of the public. Some others block it during political instabilities to secure their children from what they might see or during examinations so that no one can have a peek at their booklet.
Protecting Local Telecoms: Voip blocking thus assists local telecom gurus in holding on to their market and continue enjoying their revenues as they lock out cheap IP based calling services.
If you are still unable to make calls after checking your settings, follow these steps to further troubleshoot the issue:
Further Troubleshooting Steps
1. Check Network Connection:
Signal Strength: Ensure that you have adequate signal strength. Look for at least two signal bars on your device. If the signal is weak, try moving to a different location.
Airplane Mode: Make sure Airplane Mode is turned off. If it is on, turn it off and check if you can make calls.
Mobile Data: Sometimes, turning off and then on your mobile data can refresh your connection to the network.
4. Review Call Settings:
Do Not Disturb: Ensure that Do Not Disturb mode is disabled, as this can block incoming and outgoing calls.
Call Blocking: Check if you have accidentally blocked outgoing calls or specific numbers. Review your call blocking settings in your phone’s settings.
VoLTE Settings: If you are using a VoLTE-capable device, ensure that VoLTE is turned on. This can improve call quality and connectivity.
5. Update Software:
Software Updates: Check for any available software updates for your device. Keeping your operating system and carrier settings up to date can resolve many issues.
Reset Network Settings: If you are using an iPhone, you can reset your network settings by going to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note that this will erase all saved Wi-Fi passwords and VPN settings.
6. Contact Your Carrier:
Customer Support: If the above steps do not resolve the issue, contact your mobile service provider’s customer support. They can check for any account issues, network outages, or restrictions on your line that may be preventing calls.
Error Messages: If you receive any error messages when trying to make a call, be prepared to share these with your carrier as they can provide valuable information for troubleshooting.
7. Test with Different Numbers:
Different Contacts: Try calling different numbers, including local and international ones, to see if the issue is isolated to specific contacts.
Manual Dialing: Instead of using saved contacts, manually enter the full number, including the country code, to ensure there are no formatting issues.
Using the Vinota App for International Calls
To the people who often make international calls, but got bored by traditional methods, Vinota application can be useful. It is a convenient application for making international calls at rather low tariffs. Here are some key features of the Vinota app:
Affordable Rates: Vinota provides some of the lowest call rates to over 200 countries, allowing you to save significantly on your calling expenses.
High-Quality Calls: Enjoy crystal-clear voice quality with Vinota's advanced VoIP technology, ensuring that your conversations are smooth and uninterrupted.
No Hidden Fees: Unlike many traditional services, Vinota has no hidden costs or connection fees, making it easy to understand your calling expenses.
Lifetime Validity of Call Credit: Your call credit with Vinota does not expire, and you can even transfer credits among friends and family.
Global Support: Vinota offers 24/7 customer support to help you with any questions or issues, ensuring a seamless calling experience.
Vinota means you do not have to go through the trouble of dealing with problems common to conventional means of making calls as you get the chance to engage in very efficient international communication at reasonable prices. Do not miss a chance to try out Vinota today and get an effortless call to those countries those are geographically distant but still we often need to call them.
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